INDICATION

Aptensio XR® (methylphenidate HCl extended-release) is a central nervous system stimulant prescription medicine. It is used for the treatment of Attention Deficit Hyperactivity Disorder (ADHD).

IMPORTANT SAFETY INFORMATION

Aptensio XR is a federally controlled substance (CII) because it can be abused or lead to dependence. Keep Aptensio XR in a safe place to prevent misuse and abuse. Selling or giving away Aptensio XR may harm others and is against the law. Tell your physician if you, your child, or any family members have ever abused or been dependent on alcohol, prescription medicines, or street drugs.

Getting a prescription for Aptensio XR filled at the pharmacy

Find answers to frequently asked questions about filling a prescription for Aptensio XR® (methylphenidate HCI extended-release) at the pharmacy.

I have an Aptensio XR prescription, but the pharmacy does not have it in stock. Why is that?

Like many ADHD medicines, Aptensio XR is a federally controlled substance and pharmacies can only stock a limited quantity at a time. Therefore, when you come in with a prescription, the pharmacy may not always have the dose you need in stock. The good news? When given a prescription for Aptensio XR, most pharmacies are able to have your order available within 24 hours.

If your pharmacy cannot have your prescription available within 24 hours, call 888-827-0616 (press option 1) Monday to Friday from 8 AM to 5 PM EST. A customer service representative can help you find another pharmacy in your area.

How can I find out in advance if the pharmacy has my prescribed dose of Aptensio XR in stock?

Call your local pharmacy to see if they have your prescription of Aptensio XR in stock. When you call, make sure to have the prescription and insurance information available.

If your pharmacy does not have Aptensio XR, ask them to stock up on your prescribed dose. Most pharmacies will be able to order Aptensio XR and have it available within 24 hours. If your pharmacy says that it will take more than 24 hours, call 888-827-0616 (press option 1). A customer service representative can help you find another pharmacy in your area.

What if I find out at the pharmacy that my prescription cannot be filled without prior authorization?

If you are told that your plan requires prior authorization, call the Aptensio XR Access Support Program at 844-818-9043 Monday to Friday from 8 AM to 5 PM EST. A dedicated customer service representative will help you complete the prior authorization process.

What if the pharmacist suggests substituting Aptensio XR with a different ADHD medicine that is currently in stock?

There is no generic version of Aptensio XR. Therefore, it is best to fill the prescription exactly as prescribed by your physician.

Want to save on your prescriptions of Aptensio XR?
Learn about the Aptensio XR Copay Savings Card.

What if I need help finding the pharmacy that is closest to me?

The map below can help you locate a pharmacy. If the pharmacy closest to you does not have Aptensio XR in stock, call 888-827-0616. A customer service representative can help you find another pharmacy in your area.

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    IMPORTANT SAFETY INFORMATION

    Aptensio XR is a federally controlled substance (CII) because it can be abused or lead to dependence. Keep Aptensio XR in a safe place to prevent misuse and abuse.